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CONTACT US

Still have questions? Get in touch.

Contact us

Complete this form and we’ll get back to you within 2 business days.

Phone
Staffed Hours

For general enquiries about CDS Vic
9am–5pm AEST, Monday – Sunday




Media Enquiries

Email

For all media enquiries regarding CDS Vic.

media@vicreturn.com.au

Got a question about a refund point? Contact your zone operator

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North Zone

Zone Operator: Visy Customer Support Number: 1800 879 577
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East Zone

Zone Operator: Return-It Customer Support Number: 1800 237 010
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West Zone

Zone Operator: TOMRA Cleanaway Customer Support Number: 1800 237 842

Language and communication support

Contact Card 1 Image If you need an interpreter, please call TIS National and quote CDS Vic. For more information, visit the TIS website. Phone: 1300 220 815 View TIS Website
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Help for people with hearing or speech difficulties

Contact CDS Vic through the National Relay Service (NRS).


Step 1 – Select your preferred NRS call channel detailed on NRS call numbers and links.


Step 2 – Provide the NRS with our phone number 134 237


For more information visit: About the National Relay Service

View NRS Website